Returns & Refunds
Badass Workbench strives to deliver exceptional service and quality products for every customer. Standard products (i.e. not custom orders) may be returned within 30 days for a full refund, minus a 20% restocking fee, if applicable.
The customer will be responsible for all return shipping charges, unless the order contains an error. If the product you received is not what you requested, we will cover the cost of return shipping.
All custom orders are FINAL SALE and cannot be returned or exchanged.
Returns may be made via truck freight, UPS, FEDEX or USPS, as applicable for the size and weight of the item. The customer will be responsible for dropping off the item to be returned with the appropriate carrier or arranging for pick-up at their expense.
All refunds will be processed 1-2 weeks after the returned item arrives at our facility.
Questions? Please contact us!